Caring for your glasses
At D&A, our commitment to service continues long after you collect your new eyewear from us.
How you can care for your glasses
Always use the soft lens cloth provided in your glasses case as other materials can cause scratches. Your local D&A also has sprays and other cleaning products, including ones suitable for lenses with a reflection-free finish. Our staff are always happy to give advice so don't hesitate to pick up the phone or pop in.
Quality guaranteed
We provide an industry leading two-year manufacturing guarantee with every pair of glasses purchased from the 31st of April 2007. So if you find a defect in your glasses we'll repair or replace them for free. If the identical frame is not available then we'll also find a suitable alternative to the same value.
30-day lens guarantee
If, within 30 days of collecting your new glasses, you haven't adjusted to the lenses, we'll provide a suitable alternative and refund any difference in price.
Pop back whenever you want
We want you to carry on getting maximum satisfaction and comfort from your glasses - so feel free to pop in to any D&A branch at any time with them. We'll check that they're still 'roadworthy': inspecting the fit and adjusting them if necessary, and giving them a thorough clean and polish.
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